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COVID-19

CONTINGENCY PLAN

OAK NATURE - Local accommodation is recognized by Turismo de Portugal as a tourist resort that complies with the recommendations of the Portuguese Directorate-General for Health (DGS) to avoid contamination with SARS-CoV-2 (new coronavirus). 

To this end, the contingency plan or passive and active safety with regard to concerns about preventing the spread and infection by COVID-19 is in effect, divided into two lines of action: prevention measures and safety measures. action in case of suspected infection.


Some of the general and individual prevention measures were listed:

  • The use of a face mask in the common and confined areas of the accommodation (guests and employees) is mandatory. As such, as a user of our services, you must come with a face mask when entering our facilities.
  • Put into practice the recommendations of the DGS regarding the use of a face mask, frequent hand hygiene, respiratory etiquette and social distance.
  • Intensification of hygiene measures in all common spaces, with the use of suitable disinfectants, including regular disinfection of surfaces in common areas (door handles, stair railings);
  • Reinforcement in the ventilation of the interior spaces;
  • Creation of an isolation room, with the applicable requirements, in case of suspected infection.
  • Signs and information leaflets and general recommendations visible in the accommodation;
  • All employees responsible for maintaining the accommodation of guests are trained and trained in the contingency plan, and its impact on the tasks to be carried out, and are protected with the appropriate personal protective equipment.

With regard to the services provided by the accommodation, the following exceptional measures are taken:

  • Use of the SPA and health-club gym services upon reservationn, to be made at least the day before the use for limited time periods;
  • Buffet breakfast with restrictions n access in terms of hours and use of single utensil per person, not shared. The hygiene of the equipment will be reinforced throughout the latency period of breakfast.  

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